Vintage Charm Necklace

Our jewelry is made from high-quality materials, including sterling silver, gold plating, and copper, ensuring durability and a luxurious finish. We also use hypoallergenic materials to provide comfort for sensitive skin.

We offer tarnish-resistant jewelry made from high-quality materials such as sterling silver, gold plating, and copper that are specially treated to minimize tarnishing. While no jewelry is entirely immune to tarnishing, our pieces are designed to resist oxidation and maintain their shine for longer.

Yes, our jewelry is designed with your comfort in mind. We use high-quality, hypoallergenic materials such as sterling silver, gold plating, and copper to minimize the risk of skin irritation. These materials are generally well-tolerated by those with sensitive skin. However, if you have specific allergies or sensitivities, we recommend reviewing the material details on the product page to ensure a perfect fit for your needs. If you experience any irritation, please contact us, and we’ll be happy to assist you.

We take great care in ensuring every puzzle is complete before it leaves our facility. Each set is carefully double-checked to guarantee all 160 pieces are included, along with the water holder and top cap. While we cannot ship individual pieces, if you believe your puzzle is missing a piece, please contact our customer service team. We’ll verify the issue and work with you to find a suitable solution, ensuring you can enjoy your puzzle vase without any hassle. Your satisfaction is important to us!

We currently ship in the United States, Canada, Australia, New Zealand, France, the UK, and Germany. For shipping outside of these countries, please reach out to our support on the contact page.

Once you've placed your order, it usually takes 1-2 business days processing window (excluding weekends). to process it for delivery. You will receive a notification when your order has shipped.

United States: 5-12 days

Canada: 7-14days

Australia: 7-14 days

New Zealand: 7-12 days

France: 7-14 days

UK: 7-12 days

Germany: 8-14 days

Rest of world: 8-20

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times

Our Shipping times are business days.

If the product is faulty, we will refund your money or send you a new item - your choice.

Please note images may differ from the actual product.

Please tell us immediately. We offer a full money-back guarantee for all online purchases that are faulty.

If we sent the wrong item, we'll swap it over no questions asked.

If for any other reason you are not satisfied. We will aim to resolve the issue as soon as possible.

Refunds & Exchanges

To start the process, please send us an email with the following information:

• Your name
• Order number
• The issue (faulty product, wrong size)
• What you'd like (exchange or refund)

You have 30 days from the date of purchase to issue the return request form. After 30 days from the date of your initial purchase, you will not be eligible to exchange or refund your item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Your money will be refunded by the same method you paid for it. This may take between 5 and 14 business days, depending on your payment method.

Contact Us

If you have any questions, please don't hesitate to contact us.